Stop Losing Track of Tenant Maintenance Requests
Fixalert gives apartment managers one simple dashboard to receive, assign, track, and close every maintenance issue – no more WhatsApp messages, missed calls, or spreadsheets.
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Managing apartment maintenance shouldn't feel this hard
These are the frustrations property managers deal with every day – and every one of them is avoidable.
Tenants message you, call you, email you, stop you in the hallway. Nothing is tracked, and things fall through the cracks.
You log issues in a spreadsheet, but it's always two days behind and your maintenance team never looks at it.
You send a contractor to fix something and have no idea if they showed up, what they did, or if the tenant is happy.
You find out about HVAC issues when the unit is already too hot. Always fixing emergencies instead of preventing them.
Tenants report an issue and hear nothing for days. They don't know who's handling it or when it'll be fixed.
When something goes wrong legally or during an inspection, you have no documented history of what was done and when.
Never Lose Track of a Maintenance Request Again
Every request from every tenant lands in one place. Create tasks automatically or manually, assign them to the right person, and track progress without the guesswork. Tenants can report issues in 30 seconds by scanning a QR code – no app needed.
- ✓ QR code reporting - tenants scan, fill, submit in seconds
- ✓ Automatic task creation and assignment
- ✓ Full history - time spent, actions, costs, photos
- ✓ Mobile-friendly - manage from anywhere
No More Missed Messages or Chasing Updates
The moment a tenant submits a request, the right person on your team is notified instantly. No forwarding, no manual routing. And when the job is done, the tenant automatically gets an SMS confirmation.
- ✓ Instant push notifications to maintenance staff
- ✓ Automatic SMS updates to tenants
- ✓ Call or SMS the reporter directly from the app
- ✓ Escalation alerts for overdue tasks
Stop Problems Before They Start
Set up recurring schedules for HVAC filters, boiler checks, fire alarms, elevator inspections, and more. Fixalert creates the work orders automatically and alerts your team on time – every time.
- ✓ Calendar-based or usage-based scheduling
- ✓ Automatic work order creation on schedule
- ✓ Parts inventory alerts before stock runs out
- ✓ Full maintenance history for every asset
From issue reported to issue resolved in 4 steps
A simple flow that works for your tenants, your maintenance team, and you.
A QR code placed in the unit or common area. Works on any phone - no app needed.
Quick form with description and optional photo. Done in under 30 seconds.
The right person gets an instant push notification with all the details.
Task closed, tenant gets an SMS confirmation. Everything logged automatically.
See How Fixalert is Changing the Game for Property Managers
"The app is making waves. Customers are very happy. They praise the speed of the reporting, they track the completion and they get notifications when the reported issue is fixed. It's quick, simple, easy to read."
"Through Fixalert, our team gets direct notification of complaints and can address them. There is no need for long documentation or follow-up questions. We are thrilled!"
"The application makes it much easier to supervise support requests regarding maintenance, cleanliness or greenery. We are very pleased with the cooperation with the entire Fixalert team."
Simple, Transparent Pricing
All plans include a 30-day free trial. No credit card required.
For small portfolios just getting started.
- ✓ Up to 3 users
- ✓ 5 QR codes
- ✓ Email notifications
- ✓ Real-time in-app alerts
- ✓ Analytics
- ✓ SMS notifications
For growing portfolios with a maintenance team.
- ✓ Up to 10 users
- ✓ 25 QR codes
- ✓ Email notifications
- ✓ Real-time in-app alerts
- ✓ SMS notifications
- ✓ Work time tracking
For larger portfolios needing full visibility.
- ✓ Up to 100 users
- ✓ 100 QR codes
- ✓ Email notifications
- ✓ Real-time in-app alerts
- ✓ SMS notifications
- ✓ Worker location tracking
Transform Your Maintenance Management Now
Join property managers who’ve replaced WhatsApp chaos with one clean dashboard. Takes 10 minutes to set up and 30 days free to try.
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