Looking for a Hippo CMMS Alternative?
See how Fixalert compares to Hippo CMMS – more affordable entry plan, QR code reporting, SMS notifications, and no feature-gating on mobile or multi-location.
Two maintenance tools — but very different value propositions
Hippo is a solid, established CMMS. But its pricing structure and feature gating make it less suitable for property managers. Here is the honest picture.
Built for simplicity. Fixalert is designed for property managers, facility teams, and small to mid-size operations who need to get up and running fast - without a long implementation or a big budget.
- ✅ 30-day free trial - no credit card needed
- ✅ QR reporting on every plan from $9.99
- ✅ Mobile app included on entry plan
- ✅ SMS notifications to tenants and staff
- ✅ Multi-location support on standard plans
Hippo CMMS (now owned by Eptura) is a well-established maintenance management tool built primarily for healthcare, education, non-profits, and small manufacturers. It has a clean interface but mobile access requires the $55/user Plus plan, multi-location is gated, and there is no QR code reporting or SMS notifications on any plan.
- ⚠️ No mobile app on Starter plan ($35/user)
- ⚠️ No QR code reporting on any plan
- ⚠️ No SMS notifications to requesters
- ⚠️ Multi-location requires $55/user Plus plan
- ⚠️ Now owned by Eptura - slower product innovation
- ⚠️ 100 equipment item cap on Starter plan
Full Comparison
Every key feature compared side by side – no marketing fluff.
✓ Included ~ Partial or limited ✕ Not available. Last updated May 2026.
Where Fixalert clearly stands out
These are the areas where Fixalert is the better choice for property and facility teams.
Hippo's mobile app requires the $55/user Plus plan. On the $35 Starter plan, technicians are stuck using a mobile browser link. Fixalert includes a full mobile app for iOS and Android on every plan from $9.99.
Fixalert's QR code system lets tenants and staff report issues in 30 seconds by scanning a code — no login required. Hippo CMMS has no QR code reporting feature on any of its plans.
When a work order is resolved, Fixalert automatically sends an SMS update to the person who reported it. Hippo has no SMS notification capability - requesters are left waiting with no updates.
Hippo locks multi-location/multi-facility management behind the $55/user Plus plan. Fixalert supports multiple properties and locations on standard plans — no expensive upgrade required.
Who should use which tool?
Here is who each product is genuinely the right fit for.
- Managing apartments, offices, or commercial properties
- Need QR code reporting for tenants or staff
- Want mobile app without paying $55/user
- Need SMS updates to requesters automatically
- Managing more than one property on entry pricing
- Looking for a 30-day free trial with no credit card
- A healthcare facility or hospital with desktop-primary workflows
- Running a school district or K-12 education facility
- A non-profit or government facility with simple maintenance needs
- Need interactive floor plans for large facilities
- Have 5-25 maintenance staff who are comfortable with desktop-first tools
- Already integrated with Eptura's broader property technology platform
Side by side pricing breakdown
Hippo’s entry plan is 3.5x more expensive than Fixalert’s — and still missing mobile, multi-location, and QR reporting.
What property managers say after switching
"The app is making waves. Customers are very happy. They praise the speed of the reporting, they track the completion and they get notifications when the reported issue is fixed. It's quick, simple, easy to read."
The Verdict: Fixalert wins for property teams
If you manage apartments, offices, or any kind of property - Fixalert is the simpler, faster, and more affordable choice. Hippo CMMS has its strengths, but it is built for a different use case.
- ✓ QR reporting Hippo does not offer on any plan
- ✓ Mobile app on every plan - not just $55 Plus
- ✓ SMS notifications included - no manual follow-up
- ✓ Multi-location without $55/user upgrade
- ✓ 30-day free trial vs Hippo's 21 days with credit card
Common questions about switching
No. Hippo CMMS's mobile app is only available on the Plus plan at $55/user/month and above. The Starter plan at $35/user/month does not include a native mobile app — technicians use a mobile browser link instead. Fixalert includes a full iOS and Android app on all plans from $9.99/user.
No. Hippo CMMS does not offer QR code-based issue reporting on any of its plans. Fixalert's QR code system allows tenants and staff to report issues in under 30 seconds by scanning a code on their phone — no app or login required.
Hippo CMMS was acquired by Eptura, a property technology platform, and some customers have reported slower feature development since the acquisition. Fixalert is an independent product with an active development roadmap focused on property management use cases.
No. Hippo's Starter plan only supports a single location. Managing multiple facilities requires the Plus plan at $55/user/month. Fixalert supports multiple locations on standard plans without any upgrade required.
Hippo is primarily designed for internal maintenance teams - the tools face inward toward technicians and managers. Fixalert is designed for both sides: the tenant or staff member reporting the issue gets a smooth QR experience and automatic SMS updates, while the maintenance team gets the same powerful work order tools.